E8: How to create the BEST Client Experience with Dia Colley

Next up in the Fempreneur Coach Connection Podcast is Dia Colley, and she’s talking about how to create an elevated client experience using 5 business operating systems. 

Dia is a Certified Online Business Manager that helps minority and female entrepreneurs enhance their business and business reputation by putting systems and processes in place to create an elevated client experience.

In this episode:

• [2:20] The top 5 systems your business needs in place
• [4:12]  Delivering your expertise in a professional and efficient way
• [5:30] How to use your feedback for reflection
• [6:29] Client experience as the best business strategy 
• [8:20] Using 3 steps to follow your client journey map

Resources from this episode

Want to download Dia’s ELEVATED CLIENT EXPERIENCE PLANNER? Get access to it for free here.

Want to be a guest on the Fempreneur Coach Connection? Apply at fempreneuronline.com/guest

Want to host your own virtual event? Learn how at fempreneuronline.com 

Want to turn one piece of content into 130+ assets you can use to promote your business? Learn how at fempreneuronline.com 

Noteworthy quotes from this episode

“The client experience is the sum of all the interactions that a client or customer has with an organisation over the life of the relationship with that brand, or with that company”

“It's a good morale booster overall, to read testimonials, and to use that as social proof and build your business reputation.”

“Every business will benefit from making the client experience an important part of their strategies.”

Connect with Dia

Facebook: @DiaGurl

Instagram: @diagurl_virtualservices

Twitter: @diagurl

Website: diagurl.com

Connect with Nicole

Instagram: @fempreneuronline

Facebook: @fempreneuronline

Website: fempreneuronline.com